Frequently asked questions

How much is shipping?

$20 flat, anywhere we deliver — and free once you reach a dozen bottles. A dozen costs us barely more to send than six, so it is worth going up if you were close to it anyway.

Where do you ship?

Anywhere in Australia except the Northern Territory. Freight to the Territory costs more than the wine, so we don’t offer it. Everywhere else returns a delivery option at checkout, including remote postcodes in Queensland, Western Australia and Tasmania.

How long does delivery take?

Orders leave us within 2–3 business days, and we don’t dispatch on weekends or public holidays. We send with Australia Post. Transit time after that depends on where you are — metropolitan addresses are quickest, rural and remote ones take noticeably longer. Tracking is sent when your wine is dispatched.

Can I make my own mixed box?

Yes. Use Build a Six to choose six eligible bottles.

Why do you ask for my date of birth?

Because the liquor licence requires it. We don't use your age for marketing.

Do I need an account?

No. An account is useful if you want to see previous orders or saved details, but it is not required as part of the main shopping journey.

A wine I wanted has sold out. Will it come back?

Sometimes. Some wines return each vintage; others are tiny parcels or one-offs. Contact us if you are looking for something specific.

Can I change an order after placing it?

Contact us as soon as possible. If the order has not entered dispatch, we will do what we can.

Where does the fruit come from?

A handful of vineyards around Tasmania. Vineyards shows the current and earlier sites.