Shipping policy
Shipping policy
Shipping Policy
Thank you for visiting and shopping at www.small islandwines.com Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Fastway Standard 7-14 business days (metro) 1kg $10, 1-10kg $12, 10-20kg $16
Fastway 14-30 (rural) 1kg $10, 1-10kg $12, 10-20kg $16
Aus Post * 7-30 business days 1kg $10, 1-10kg $12, 10-20kg $16
*used if outside fastway delivery
We do offer free shipping Australia Wide on purchases over $100.00
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damages
www.smallislandwines.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Australia